Manager Access Management

The MobileConnect Manager is running on premise in your network. This section explains how to register a new Manager and manage the roles of its members.

Create an Account

First you need to create an account in order to register and later access a MobileConnect Manager for your organization.

  • Go to the MobileConnect Accounts portal at

  • Click “Sign up”.

  • Enter your email address and click “Send verification code”.

  • Enter the verification code that was sent to you by email into the “Verification code” field and click “Verify code”.

  • If you did not receive a code after 10 minutes via email you should check your spam folder. To receive a new code, click “Send new code”.

  • Enter and confirm your password.

  • Enter your name.

  • Accept the terms of use and the privacy policy.

  • Click the “Create” button.

You will now be automatically logged into the MobileConnect Accounts portal. There you can do the following:

  • View the MobileConnect documentation

  • View/edit your Profile

  • Configure your Manager and its members

You can now proceed with Register a Manager.

Register a Manager

Once you have created an account (see the previous section) you are ready to register and obtain your MobileConnect Manager.


If your Manager is already registered by another member of your organization, you do not need to register a new one.

Log into your account at

Click “Manage Manager” in the top right of the page.

Manage Manager

Click “Register New Manager” and you will see the following page.

Register New Manager

Enter the name of your Manager. The name can be the name of your organization, e.g. “Sennheiser Streaming Technologies”.

Add a redirect URL that you plan to use as URL/domain name to access the MobileConnect Manager in your network.


To access your MobileConnect Manager after installation, open a browser and open the redirect URL. It can be a private domain or URL, but not an IP address or “localhost”.

Click “Save” and wait for your Manager to be registered. A new Manager section is shown on the page.

Get your MobileConnect Manager

Select “Download Manager” to obtain the installation and configuration files for the MobileConnect Manager. Your account has owner role for the Manager that you created.


Adding multiple members to a Manager is supported with Manager version 1.2.0 and higher. Check your MobileConnect Manager version (bottom right corner). If you already have this version, see the documentation for the version in If you have an older version upgrade following the steps in MobileConnect Manager Upgrade and Redeploy.